We carried out a customer satisfaction survey of over 100 clients at our recent Annual Strategy Group meeting in order to assess whether we are providing the right level of service.
Our clients rated our Support staff as being 8.8/10 for helpfulness and 8.2/10 for their satisfaction of the resolution of their query.
The quality of our training has increased year on year with the effectiveness of training increasing to 8.2/10 and the training managers understanding on your business requirements to 8.6/10.
“Any business that is happy to bring all of its clients into one room must be doing something right. We have been pleased to play such a proactive role in the ongoing development of Propman. Over the past four years our business has grown by 20% per annum and it is difficult to imagine how we would have coped with such an increase without this powerful property management software tool which has automated so many of our workflow processes.”
Greg Smyth, Managing Director of GCS Property Management Ltd
“This Annual Strategy Group Meeting gives us the opportunity to influence the future development of this user friendly software solution”
Stephen Jones, Finance Director at The Centaur and Barclay Property Group
“The Strategy Group meeting was very helpful, reassuring and inspiring”
Ali Walker, Diocese of Bath and Wells
